VIRGIN ACTIVE REWARDS

REWARDS HAS ENTERED
ITS WELLNESS ERA

Our app is ready to reward you.

Reward yourself.

GET REAL GAINS, GET REAL GOALS WITH OUR REWARDS PROGRAMME

Our app is more than just the basics—it’s your personal, smoothie-slinging, endorphin-pumping, wellness sidekick.

01

DYNAMIC WEEKLY GOALS

These aren’t just generic off-the-cuff goals, they are crafted to grow and level up with you.

Start small, visit the club twice in the first week and get your first instant reward. Build on that momentum with 3 club visits the week after, and we’ll nourish your positive energy with another reward. Come 4 times the following week to and you will unlock another reward.

But don’t panic okay? We know one size doesn’t fit all.
So, if you don’t manage to hit your 3 or 4 visits weekly goal, it will be adjusted to 2 or 3 visits for the next week. Pretty sweet, huh? You are constantly evolving and we want to evolve with you, match your progress and keep you on track.

What you can earn

  • Kauai or Nü small smoothie or hot drink
  • Biogen Iso-Whey or Pre-Workout
  • The Sneaker Shack Classic Clean
  • 50 Tier Points
02

MILESTONES BABY

Why settle for the participation trophy when you can bag the bragging rights? Push yourself beyond your limits and get bigger and better rewards. Go on, make the impossible possible.

Hit those weekly goals consistently and track your progress with us along the way. Our milestone targets have been consciously designed to help you unlock your impossible. Hit a 12-week streak, and you’ll get a nourishing meal from Kauai on us. A 26-week streak gets you an incredible, surprise partner reward or merch and if you hit 52-week super status, you’ll get a free month on us.

Miss a week? Not all is lost. Your milestone goes back to zero and you can work your way to a new 12-week reward.

Your Milestones

  • 12 Weeks
  • 26 Weeks
  • 52 Weeks
03

LOVE, SWEAT, TIERS

Let’s get real, you’re tough, and so are our tiers. But each step brings you closer to a reward that recognises every level of your wellness journey. We’ve brought some epic rewards partners to the table, so you get what you deserve.

This is your blank page, beginning on Bronze tier with zero points. Visit us in-club, book a class, complete an online workout, see one of our experts or unlock a new Milestone and watch your points flourish and rise with you, until you hit 2,000 or even 5,000+ points.

Ready to push past limiting beliefs? Then get hustling and kick-start the most rewarding wellness journey on earth.

Tier points

  • Bronze: 0-1999 points
  • Silver: 2000-4999 points
  • Gold: 5000+ points
FREQUENTLY ASKED QUESTIONS

GOT QUESTIONS

What are the rewards?

The weekly rewards remain the same from partners such as Kauai, Biogen & The Sneaker Shack

How do weekly goals get calculated? How have they changed?

Instead of only needing to visit a club twice a week, members will be incentivised to train more than twice as follows:

  • All members start with needing to achieve 2 qualifying activities (visiting the club) within a week. Once the member achieves a minimum of 2 visits, they receive a weekly instant reward.
  • In the following week, their weekly goal will be stretched to 3 visits per week, then 4 visits the week after.
  • 4 is the maximum visits requirement.
What happens if I miss my weekly goal?
  • In a week a member misses their weekly goal, no reward will be issued, and their following week’s goal will be one fewer visit.
  • Two is the minimum goal requirement.
What are Milestone Rewards and how are they achieved?

Members achieve a Milestone reward for continuously achieving their weekly goal for an uninterrupted period of 12, 26 and 52 weeks

What happens if I miss a weekly goal and break my streak?

Milestones reset if you miss achieving a weekly goal. The milestone goes back to zero and member will be eligible for another 12-week reward.

I see tier rules have changed - what tier will I be on?
  • There are 3 tiers: Bronze; Silver and Gold which offer exclusive partner discounts and rewards.
  • Everyone starts on Bronze
How do I earn Tier Points?
  • Members can earn points for multiple activities per day, but not multiple times for the same activity. E.g. I can earn points for 1 x club access and 1 x online workout, however, I cannot earn for 2 x club access points in the same day.
  • A list of the earning activities is available in the app.
Birthday Rewards

Birthday rewards remain unchanged and are issued to members on the day of their birthday.

The rewards vary depending on your tier status:

  • Bronze: free large hot drink from Kauai
  • Silver: free regular smoothie from Kauai
  • Gold: free wrap from Kauai

Birthday rewards are valid for 30-days from day off issuance.

I need help logging into the app.

Can’t get into your app or got password problems? No stress, let’s jump on a call to sort it out. Dial us on 0860 200 911

Virgin Active App 1

IT'S NOT AN APP

It’s your personal, free smoothie-giving, endorphin unleashing wellness weapon.